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Built for clinics · By a healthcare-only growth team

More than a CRM.

A patient-conversion system built for clinics.

Medify Clinic CRM pulls every enquiry from WhatsApp, Instagram, Google Ads, your website and phone calls into one place, follows up automatically, and turns more of your marketing budget into confirmed appointments.

Live in 5 days · Free trial · No long-term contract · Works with your existing WhatsApp

● ● ●

app.medify / clinic-dashboard

TODAY AT

Your Clinic · Mumbai
● +24 new enquiries today

New enquiries

24
+18%

Appointments booked

16
+22%

Arrived today

11
+9%

No-shows

2
−40%

Enquiries by channel · This week

Total 70

WhatsApp · 26
Google Ads · 18
Instagram · 14
Website · 8
Calls · 4

Today’s follow-ups

Medify AI replied in 12s
PS

Priya S.

Dental cleaning · tomorrow 10:30

Confirmed
RM

Rahul M.

Reminder sent · awaiting reply

Reminder
AK

Ananya K.

Booked by Medify AI · 12:15 today

Booked

Every enquiry captured. Every follow-up done. Every rupee of ad spend accounted for.

See it in action

Why we built a CRM only for clinics, and what changes in your first week with it.

Take the 20-minute guided tour

A Medify specialist walks you through the inbox, Medify AI, follow-up automations and owner reports, using examples from clinics like yours.

⚠ Sound familiar?

Most clinics are leaking patients right now.

Clinics invest in Meta and Google ads to drive enquiries. But once an enquiry arrives, there is rarely a reliable process to turn it into a booking.

A patient sends a WhatsApp.

→

The reply comes hours later.

→

The front desk calls once.

→

Nobody follows up again.

→

The patient books elsewhere.
That isn’t a missed message. It’s missed revenue.
01

An enquiry arrives after hours.

Your team sees it the next morning. By then the patient has messaged several other clinics, and the quickest reply usually wins the booking.

02

One call, then nothing.

Most patients don’t book on the first call. They need a reminder, a second message or a little reassurance. Without a system, those leads quietly disappear.

03

No idea which ads actually book patients.

Ad platforms report clicks and leads. You need to know which campaign produced real appointments, who followed up, and how many leads slipped away.

How it works

From first message to confirmed appointment.

Four steps. One system. No leaks.

01

Capture every enquiry

WhatsApp, Instagram DMs, website forms and Google leads land in one inbox, tagged by source and time-stamped.

No more scattered chats
02

Assign follow-ups automatically

Every new lead gets an owner and a deadline, so staff know exactly who to contact, when, and on which channel.

Clear accountability
03

Keep leads warm on autopilot

Medify AI sends the first reply 24/7, then WhatsApp follow-ups and reminders go out on schedule, even at midnight.

No lead left waiting
04

See the numbers that matter

Enquiry-to-booking conversion, response time per staff member and the channels that bring your best patients, right on your phone.

Know what your ads return

Ready to fix the leaks in your patient funnel?

● Via WhatsApp
Your most important patient channel

Every WhatsApp number.
One clinic dashboard.

Patients reach clinics on WhatsApp more than anywhere else, yet those chats sit on staff phones, personal numbers and the official business account. Medify brings every conversation into one tracked workspace.

All conversations

Today · 14 active

NR

Neha R.

2m ago

Asking about a hair-transplant consult…

Web WA
New lead
AP

Arjun P.

18m

Can I move my visit to Thursday?

API
FS

Fatima S.

1h

What do veneers cost?

Web WA
Followed up
VD

Vikram D.

2h

Intake form sent, awaiting reply

API
Reminder
SK

Sneha K.

3h

Reminder sent, confirmed ✓

API
Booked

Connect your team’s WhatsApp numbers

Link the numbers patients already message, so management gets full visibility without changing anything for the patient.

Automate with the official WhatsApp Business API

Send appointment reminders, follow-up sequences, confirmations and win-back campaigns through the official API.

Work from one shared inbox

Assign chats, check response times, watch pending leads and see each patient’s complete journey in one place.

Medify AI

● online · Live 11:42 PM

Hi, do you do laser hair removal? What does it cost?

Hi! Yes, we do. The price depends on the area, and Dr. Mehta can advise at a free consultation. Shall I book one? ✨

Yes please. Tomorrow if possible 🙏

Tomorrow 3:00 PM or Wednesday 11:00 AM at our Andheri clinic. Which works?

Tomorrow 3 PM

✓ Appointment confirmed

Dr. Mehta · Tomorrow, 3:00 PM · Andheri West

WhatsApp reminder scheduled for 9:00 AM

Medify AI is handling this chat…

Reply in 3.2s
24/7 AI front desk

Meet Medify AI, the front desk that never clocks out.

Your reception can’t answer at 11 PM. Medify AI can. It replies to new enquiries instantly, answers common questions, qualifies the patient, collects their details and steers the conversation towards a booking, so your patient journey keeps moving after the clinic closes.

Without Medify AI

With Medify AI

The full platform

Everything your clinic needs to stop losing patients.

One system that replaces a stack of disconnected tools, runs follow-ups by itself and shows you exactly where every rupee goes.

Medify AI · 24/7 front desk

Instant first response at any hour. Medify AI qualifies the enquiry, answers routine questions and books appointments while your team is off duty.

Medify AI

● online · replies in seconds

Hi, can I get a Botox appointment this week?

Hi! Yes, Dr. Rao has Thursday 3 PM or 5 PM. Which suits you?

5 PM please ✨

Unified lead inbox

WhatsApp, Instagram, Google Ads, website forms and calls, all in one thread.

WhatsApp
Instagram
Google Ads
Website
Calls
100%

of leads followed up automatically until they book or close

Calendar on autopilot

Confirmations, reminders and reschedules handled for you. Fewer no-shows.

Owner reports that mean something

Conversion rates, response times, channel ROI and staff performance. The numbers you actually run the clinic on.

Ready for multiple branches

One dashboard for every location. Grow without losing visibility.

Role-based access
See the whole platform, set up for your clinic.
Before vs after Medify

What changes once Medify is running in your clinic.

How enquiries and bookings are handled before Medify, and once it goes live.

Workflow

Before Medify

After Medify ●

First response time

✕  Hours, sometimes never
✓  Seconds, around the clock

WhatsApp, Instagram & call enquiries

✕  Spread across several phones and inboxes
✓  One shared inbox for the whole clinic

After-hours enquiries

✕  Wait until morning, and many go cold
✓  Medify AI replies and books straight away

Follow-up on cold leads

✕  Dropped after the first attempt
✓  Automatic multi-day nurture sequence

Enquiry → booking rate

✕  Unknown and rarely measured
✓  Tracked live, per channel and staff member

Owner reporting

✕  Ask the front desk, get a guess
✓  Daily summary with real numbers

Ad spend

✕  Leads paid for but never contacted
✓  Every lead traced to a booking or a reason
What changes from week one

The numbers Medify is built to move.

24/7

First-response coverage with Medify AI

100%

Of enquiries logged with their source

0

Leads left without an owner or next step

1

Dashboard for every channel and branch

Built for your specialty

Made for the way clinics actually work.

Dental

Dental clinics

Track every implant, aligner and cleaning enquiry from the first ad click to the chair, with recall reminders built in.

Aesthetics

Dermatology & aesthetics

Answer price questions instantly, follow up consultation no-shows and run seasonal campaigns from one console.

Multi-specialty

Multi-specialty clinics

Route each enquiry to the right department and doctor, and compare performance across every branch.

The cost of waiting

While you read this, another clinic is following up with your patient.

01 · Risk

01

Speed wins the booking

Patients tend to book with whoever replies first. Every hour without a reply makes the enquiry colder.

02 · Risk

02

Patients message several clinics

Someone looking for a treatment often contacts several clinics at once. The quickest, most professional reply usually wins, whatever the price.

03 · Risk

03

Competitors are already automating

More clinics now use systems that reply instantly and follow up automatically. The longer you wait, the wider that gap grows.

Don’t let another lead go cold.

A 20-minute demo. No obligation. See exactly where your clinic is losing patients today.

Common questions

Everything you need to decide.

Most clinics are live within 3–5 working days. A one-time onboarding fee covers WhatsApp connection, pipeline setup, Medify AI training and staff training. After that you’re on a simple monthly plan. See the Pricing page for current plans.

Yes. Medify connects your team’s WhatsApp numbers as well as the official WhatsApp Business API, so every conversation is visible, assigned and logged in one place.

Medify AI is your automated front desk. It answers new enquiries instantly at any hour, qualifies interest, handles common questions and books appointments. You decide its replies, tone and booking rules, and it sticks to your clinic’s protocols.

Access is controlled by role, so each team member only sees what they need. We’re happy to walk you through our security and data-handling practices in detail during your demo.

Yes. Run every branch from one dashboard with separate pipelines, staff and reports for each location, or switch to a combined owner’s view.

No. Plans are monthly and you can cancel any time. We’d rather keep you because of results than because of a contract.

WhatsApp Business gives you a chat app. Medify gives you a complete patient-acquisition system: automatic follow-ups, team assignment, conversion tracking, appointment management and owner reports. It’s the difference between owning a phone and having a front desk.

Book your free demo. See what your clinic is missing today.

A 20-minute call. We’ll map how enquiries reach your clinic today, show you exactly where patients drop off, and what changes once Medify is in place. No hard sell, just clarity.

    We’ll confirm your slot on WhatsApp.

    What's included

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