Built for clinics · By a healthcare-only growth team
More than a CRM.
A patient-conversion system built for clinics.
Medify Clinic CRM pulls every enquiry from WhatsApp, Instagram, Google Ads, your website and phone calls into one place, follows up automatically, and turns more of your marketing budget into confirmed appointments.
Clinics invest in Meta and Google ads to drive enquiries. But once an enquiry arrives, there is rarely a reliable process to turn it into a booking.
A patient sends a WhatsApp.
→
The reply comes hours later.
→
The front desk calls once.
→
Nobody follows up again.
→
The patient books elsewhere.
That isn’t a missed message. It’s missed revenue.
01
An enquiry arrives after hours.
Your team sees it the next morning. By then the patient has messaged several other clinics, and the quickest reply usually wins the booking.
02
One call, then nothing.
Most patients don’t book on the first call. They need a reminder, a second message or a little reassurance. Without a system, those leads quietly disappear.
03
No idea which ads actually book patients.
Ad platforms report clicks and leads. You need to know which campaign produced real appointments, who followed up, and how many leads slipped away.
Patients reach clinics on WhatsApp more than anywhere else, yet those chats sit on staff phones, personal numbers and the official business account. Medify brings every conversation into one tracked workspace.
Your team replies faster.
Chat history stays with the clinic when staff move on.
Managers see what’s happening in real time.
Every lead is visible, assigned, followed up and tracked.
All conversations
Today · 14 active
NR
Neha R.
2m ago
Asking about a hair-transplant consult…
Web WA
New lead
AP
Arjun P.
18m
Can I move my visit to Thursday?
API
FS
Fatima S.
1h
What do veneers cost?
Web WA
Followed up
VD
Vikram D.
2h
Intake form sent, awaiting reply
API
Reminder
SK
Sneha K.
3h
Reminder sent, confirmed ✓
API
Booked
Connect your team’s WhatsApp numbers
Link the numbers patients already message, so management gets full visibility without changing anything for the patient.
Automate with the official WhatsApp Business API
Send appointment reminders, follow-up sequences, confirmations and win-back campaigns through the official API.
Work from one shared inbox
Assign chats, check response times, watch pending leads and see each patient’s complete journey in one place.
Hi, do you do laser hair removal? What does it cost?
Hi! Yes, we do. The price depends on the area, and Dr. Mehta can advise at a free consultation. Shall I book one? ✨
Yes please. Tomorrow if possible 🙏
Tomorrow 3:00 PM or Wednesday 11:00 AM at our Andheri clinic. Which works?
Tomorrow 3 PM
✓ Appointment confirmed
Dr. Mehta · Tomorrow, 3:00 PM · Andheri West
WhatsApp reminder scheduled for 9:00 AM
Medify AI is handling this chat…
Reply in 3.2s
24/7 AI front desk
Meet Medify AI, the front desk that never clocks out.
Your reception can’t answer at 11 PM. Medify AI can. It replies to new enquiries instantly, answers common questions, qualifies the patient, collects their details and steers the conversation towards a booking, so your patient journey keeps moving after the clinic closes.
Most clinics are live within 3–5 working days. A one-time onboarding fee covers WhatsApp connection, pipeline setup, Medify AI training and staff training. After that you’re on a simple monthly plan. See the Pricing page for current plans.
Yes. Medify connects your team’s WhatsApp numbers as well as the official WhatsApp Business API, so every conversation is visible, assigned and logged in one place.
Medify AI is your automated front desk. It answers new enquiries instantly at any hour, qualifies interest, handles common questions and books appointments. You decide its replies, tone and booking rules, and it sticks to your clinic’s protocols.
Access is controlled by role, so each team member only sees what they need. We’re happy to walk you through our security and data-handling practices in detail during your demo.
WhatsApp Business gives you a chat app. Medify gives you a complete patient-acquisition system: automatic follow-ups, team assignment, conversion tracking, appointment management and owner reports. It’s the difference between owning a phone and having a front desk.
Book your free demo. See what your clinic is missing today.
A 20-minute call. We’ll map how enquiries reach your clinic today, show you exactly where patients drop off, and what changes once Medify is in place. No hard sell, just clarity.